Privacy Policy

Last updated: February 12, 2026

Aboutime ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our cleaning management platform. Aboutime is a free software platform that helps users manage cleaning operations, schedules, and team coordination. By using Aboutime, you agree to the practices described in this policy.

1. Information We Collect

Account Information

When you register or are invited to Aboutime, we collect your name, email address, and role (manager or team member). Passwords are securely hashed and never stored in plain text.

Work and Shift Data

We collect data related to your cleaning operations, including shift schedules, property assignments, task lists, task completion status, time-tracking records (clock-in/clock-out times), and any notes or instructions associated with tasks.

Property Information

Managers may add property details such as property names, addresses, property types, and associated client information for the purpose of organizing cleaning schedules.

Usage Data

We automatically collect basic analytics data such as page views and interactions to improve the performance and reliability of the platform. This data is collected through Vercel Analytics and does not include personally identifiable browsing history.

2. How We Use Your Information

  • Operate the platform -- manage user accounts, authenticate sessions, and deliver core features such as shift scheduling, task management, and time tracking.
  • Coordinate teams -- allow managers to assign team members to properties and shifts, and share task lists and instructions with the relevant team members.
  • Track progress -- provide real-time visibility into shift status, task completion, and work hours for both inspectors and housekeepers.
  • Improve the service -- analyze aggregated, non-identifiable usage patterns to enhance features, fix issues, and optimize performance.
  • Communicate -- send essential service-related communications such as password resets or account invitations.

3. How We Share Your Information

Within Your Organization

Inspectors can view housekeeper profiles, shift assignments, and task progress. Housekeepers can view their own assigned shifts and tasks. Property clients may view shift schedules and task details for their properties.

Service Providers

We use trusted third-party services to operate the platform, including Supabase (authentication and database hosting) and Vercel (application hosting and analytics). These providers process data on our behalf and are bound by their own privacy commitments.

Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, safety, or property of Aboutime, our users, or the public.

No Sale of Data

We do not sell, rent, or trade your personal information to third parties for marketing or advertising purposes.

4. Data Security

We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS/TLS), secure password hashing, authenticated API endpoints, and role-based access controls that ensure users only see data relevant to their role. While no system is completely immune to risk, we continuously work to maintain and improve our security practices.

5. Data Retention

We retain your account information and associated work data for as long as your account is active or as needed to provide our services. Shift records, time-tracking data, and task history are retained to support operational reporting. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes.

6. Consent and Legal Basis

We process your personal data based on the following legal grounds:

  • Consent -- When you create an account, you explicitly consent to our collection and processing of your personal data as described in this policy.
  • Contract Performance -- Processing necessary to provide the services you requested when signing up.
  • Legitimate Interests -- To improve our services, ensure security, and prevent fraud.

7. Your Rights

  • Access -- You can view your personal information at any time through your Profile settings.
  • Correction -- You can update your name, email address, and password directly within the app.
  • Deletion -- You may request deletion of your account and associated personal data by contacting your organization administrator or reaching out to us directly.
  • Data Portability -- You may request a copy of your personal data in a structured, commonly used format.
  • Withdraw Consent -- Where processing is based on consent, you may withdraw it at any time without affecting prior lawful processing.

8. Cookies and Local Storage

Aboutime uses essential cookies and browser storage solely for authentication and session management. We do not use advertising or third-party tracking cookies. Vercel Analytics collects privacy-friendly, aggregated usage data without using cookies.

9. Children's Privacy

Aboutime is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you through the platform. We encourage you to review this policy periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact your organization administrator or reach out to the Aboutime support team.